If this is the cause, you will want to refer to the manual. If you can ping the camera but find yourself unable to connect then it’s possible that you have typed in the wrong login or password. If you do see the camera on the network, attempt to connect using your browser. If it does, check to see if the device you are using is on the same network as your camera. You may see either ‘Request Time Out’ or ‘Destination Host Unreachable’ appear on the screen. When this pops up, you will be asked to type in ‘ping’ and your IP address. Type ‘cmd’ into windows search engine and this should open a DOS command prompt. Once you find your address you will be able to ‘ping’ it using your laptop or smartphone to test the strength of the connection.
Discover and ping cameraįind out your camera’s IP address by checking the camera’s directory. Should your camera be powered via electricity and not battery, you will want to check that the camera is receiving the appropriate wattage as a complicated camera such as a pan-tilt-zoom, will require more watts that a normal plug will supply. If the LEDs on the camera are not lighting up, you should check to see if the camera is powered externally (plugged into the wall).
Internet protocol (IP) cameras generally have LED indicators that are used for transmitting data across to the network but this might be hidden inside the camera. Sometimes a problem can be as simple as a disconnected lead and it might even be that the network is currently down. It can be hard understanding the problems that occur with your CCTV, which is why our friendly team have put together a guide to help you to fix the issues.
10 Common CCTV Problems and How to Fix Them
0 kommentar(er)
